Shipping policy
At VIDHI ENTERPRISE HOODIE JEANS, we are committed to providing our customers with a seamless shopping experience, including our shipping policy. Please read the following information carefully to understand our shipping process:
- Shipping Methods:
- We offer standard shipping for all orders within India. Our standard shipping time is 3-7 business days. However, shipping times may vary depending on the delivery location and any unforeseen circumstances such as weather, public holidays, or disruptions in the logistics network. We currently do not offer expedited shipping.
- Processing Time:
- We strive to process and dispatch all orders within 24-48 hours of receiving them. Orders received after 2:00 PM on Saturday and on weekends and public holidays will be processed on the next working day.
- Shipping Costs:
- We offer free standard shipping on all orders above INR 999. For orders below INR 999, we charge a flat shipping fee of INR 99.
- Tracking and Notifications:
- Once your order is shipped, we will provide you with a tracking number so that you can monitor the delivery status of your package. We also send email notifications for all order updates, including dispatch and delivery.
- Returns and Exchanges:
- No refund, only exchange.
- We have a hassle-free returns and exchange policy. If you are not satisfied with your purchase, you can initiate a return or exchange within 14 days of receiving your order. Please note that we do not accept returns or exchanges for intimate apparel, swimwear, and final sale items. All returns and exchanges are subject to a quality check. Shipping charges for returns and exchanges are the responsibility of the customer.
- Customer Service:
- If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact our customer service team. You can reach us by email at hoodiejeans@ymail.com or by phone at+91 9224326152.
Thank you for choosing HOODIE JEANS . We hope you enjoy your shopping experience with us!
